Main duties
People in this unit group perform some or all of the following duties.
- Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
- Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
- Respond to telephone and written enquiries from staff and the general public regarding personnel matters
- Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
- Administer and score employment tests, such as keyboarding and proofreading tests
- Arrange for in-house and external training activities
Employment requirements
- Completion of secondary school is usually required
- Completion of college or other courses in personnel administration may be required
- Some clerical experience may be required
Job titles in NOC 14102
12 job titles are classified in this unit group. Titles with a job description template on this site are linked.
- classification clerk - human resources
- employment clerk
- human resources assistant
- human resources clerk
- human resources clerk - Canadian Armed Forces
- identification clerk
- labour relations clerk
- personnel clerk
- personnel services clerk
- staffing assistant
- staffing clerk
- training clerk
Wages for NOC 14102 by province
Hourly wages from Job Bank for personnel clerks.
| Province or territory | Low | Median | High |
|---|---|---|---|
| Ontario | $19.00 | $27.78 | $40.49 |
| British Columbia | $24.04 | $28.85 | $38.46 |
| Alberta | $22.00 | $28.18 | $35.15 |
| Saskatchewan | $21.00 | $23.85 | $30.09 |
| Manitoba | $21.83 | $25.00 | $30.26 |
| Quebec | $22.00 | $28.00 | $40.00 |
| New Brunswick | $25.00 | $25.13 | $38.04 |
| Nova Scotia | $20.38 | $27.00 | $38.04 |
| Newfoundland and Labrador | $23.59 | $27.00 | $45.05 |
| Canada | $21.75 | $27.88 | $38.46 |
Ontario by region
| Region | Low | Median | High |
|---|---|---|---|
| Ottawa | $19.00 | $27.78 | $40.49 |
| Kingston–Pembroke | $19.00 | $27.78 | $40.49 |
| Muskoka–Kawarthas | $20.41 | $28.41 | $39.55 |
| Toronto | $19.00 | $26.44 | $35.90 |
| Kitchener–Waterloo–Barrie | $19.63 | $26.35 | $32.25 |
| Hamilton–Niagara Peninsula | $20.02 | $28.69 | $40.50 |
| London | $21.25 | $27.79 | $36.50 |
| Windsor–Sarnia | $20.04 | $26.15 | $35.18 |
| Stratford–Bruce Peninsula | $21.83 | $29.92 | $42.05 |
| Northeast | $22.01 | $29.12 | $39.64 |
| Northwest | $21.79 | $28.29 | $37.06 |
Source: Job Bank wages, reference period 2023-2024, revised November 19, 2025.
Career progression and other notes
Progression to supervisory positions is possible with experience.
Progression to officer level positions is possible with additional training and experience.
Similar occupations classified elsewhere
These occupations look related but belong to a different NOC unit group.
- Human resources and recruitment officers: NOC 12101, Human resources and recruitment officers
- Human resources professionals: NOC 11200, Human resources professionals
- Payroll administrators: NOC 13102, Payroll administrators
- Supervisors, general office and administrative support workers: NOC 12010, Supervisors, general office and administrative support workers
Hiring for this occupation in Ontario?
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Questions about NOC 14102
What is NOC 14102?
NOC 14102 is Personnel clerks, a unit group in the 2021 National Occupational Classification (NOC 2021 Version 1.0). It belongs to the broad category business, finance and administration occupations and to TEER 4.
What TEER is NOC 14102?
NOC 14102 is TEER 4. TEER 4 generally means: high school diploma, or several weeks of on-the-job training.
What job titles are in NOC 14102?
The unit group includes 12 job titles, for example classification clerk - human resources, employment clerk, human resources assistant, human resources clerk, labour relations clerk, personnel services clerk.
How much do personnel clerks earn in Canada?
Job Bank reports a national median of $27.88 per hour for personnel clerks, and $27.78 in Ontario. The highest provincial median is in British Columbia at $28.85 (reference period 2023-2024).
Which occupations are similar to NOC 14102?
Related occupations classified in other unit groups include human resources and recruitment officers (NOC 12101); human resources professionals (NOC 11200); payroll administrators (NOC 13102).
Last updated October 2026. Sources:
- National Occupational Classification (NOC) 2021 Version 1.0, Statistics Canada and Employment and Social Development Canada
- Job Bank wages
Contains information licensed under the Open Government Licence – Canada. job-description.ca is not affiliated with the Government of Canada. For immigration purposes, always confirm your NOC code with official sources.