Main duties
People in this unit group perform some or all of the following duties.
- Supervise and coordinate sales staff and cashiers
- Assign sales workers to duties and prepare work schedules
- Authorize payments and the return of merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Maintain specified inventory and order merchandise
- Prepare reports regarding sales volumes, merchandising and personnel matters
- Hire and train or arrange for the training of new sales staff and monitor and report on performance
- Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
- May perform the same duties as workers supervised
- May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries
Employment requirements
- Completion of secondary school is usually required
- Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is usually required
Job titles in NOC 62010
42 job titles are classified in this unit group.
- bakery supervisor - supermarket
- cage supervisor - casino
- cashier supervisor - retail
- chief canvasser - retail
- customer service supervisor - retail
- delicatessen supervisor - food store
- delivery person supervisor
- department store supervisor
- department supervisor - retail
- display design supervisor
- display designers supervisor
- door-to-door sales supervisor
- door-to-door salesperson supervisor - retail
- food store supervisor
- front end supervisor - retail
- grocery clerk supervisor
- head cashier
- key holder - retail store
- liquor store supervisor
- meat department supervisor
- newspaper delivery persons supervisor
- newspaper sales supervisor
- newspaper salesperson supervisor
- night crew leader - retail store
- price marker supervisor - retail
- produce department supervisor
- rental service supervisor
- retail sales route supervisor
- retail store department head
- retail store supervisor
Show all 42 job titles
- sales clerk supervisor
- sales supervisor
- sales supervisor - retail
- stock clerks supervisor - retail
- stock supervisor - retail
- subscription sales team leader
- supermarket department supervisor
- supervisor - retail
- telemarketer supervisor
- telemarketing services supervisor
- telemarketing supervisor
- telephone sales clerk supervisor
Wages for NOC 62010 by province
Hourly wages from Job Bank for retail sales supervisors.
| Province or territory | Low | Median | High |
|---|---|---|---|
| Ontario | $17.60 | $21.50 | $38.46 |
| British Columbia | $17.90 | $24.00 | $35.00 |
| Alberta | $17.00 | $22.00 | $35.90 |
| Saskatchewan | $15.35 | $20.67 | $37.50 |
| Manitoba | $16.00 | $21.75 | $35.90 |
| Quebec | $16.60 | $22.00 | $35.00 |
| New Brunswick | $15.75 | $20.00 | $31.73 |
| Nova Scotia | $16.50 | $20.19 | $30.54 |
| Newfoundland and Labrador | $16.00 | $19.71 | $30.00 |
| Canada | $16.55 | $22.00 | $36.06 |
Ontario by region
| Region | Low | Median | High |
|---|---|---|---|
| Ottawa | $17.60 | $21.00 | $34.93 |
| Kingston–Pembroke | $17.60 | $20.10 | $28.85 |
| Muskoka–Kawarthas | $17.60 | $20.00 | $38.46 |
| Toronto | $17.60 | $23.00 | $42.31 |
| Kitchener–Waterloo–Barrie | $17.60 | $19.36 | $33.08 |
| Hamilton–Niagara Peninsula | $17.60 | $21.00 | $39.38 |
| London | $17.60 | $21.00 | $33.65 |
| Windsor–Sarnia | $17.60 | $21.00 | $36.00 |
| Stratford–Bruce Peninsula | $18.00 | $21.00 | $33.65 |
| Northeast | $17.60 | $21.00 | $30.00 |
| Northwest | $17.60 | $21.90 | $37.18 |
Source: Job Bank wages, reference period 2023-2024, revised November 19, 2025. Some Ontario figures are below the current general minimum wage of $17.95 per hour (since October 1, 2026); employers must pay at least the minimum wage.
Career progression and other notes
Progression to management positions in retail trade is possible with additional training or experience.
Similar occupations classified elsewhere
These occupations look related but belong to a different NOC unit group.
- Retail and wholesale trade managers: NOC 60020, Retail and wholesale trade managers
- Service supervisors
- Technical sales supervisor: NOC 62100, Technical sales specialists - wholesale trade
Hiring for this occupation in Ontario?
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Questions about NOC 62010
What is NOC 62010?
NOC 62010 is Retail sales supervisors, a unit group in the 2021 National Occupational Classification (NOC 2021 Version 1.0). It belongs to the broad category sales and service occupations and to TEER 2.
What TEER is NOC 62010?
NOC 62010 is TEER 2. TEER 2 generally means: college program of 2 to 3 years, apprenticeship of 2 to 5 years, or a supervisory or safety role.
What job titles are in NOC 62010?
The unit group includes 42 job titles, for example department store supervisor, head cashier, liquor store supervisor, produce department supervisor, rental service supervisor, retail sales route supervisor.
How much do retail sales supervisors earn in Canada?
Job Bank reports a national median of $22.00 per hour for retail sales supervisors, and $21.50 in Ontario. The highest provincial median is in British Columbia at $24.00 (reference period 2023-2024).
Which occupations are similar to NOC 62010?
Related occupations classified in other unit groups include retail and wholesale trade managers (NOC 60020); technical sales supervisor (NOC 62100).
Last updated October 2026. Sources:
- National Occupational Classification (NOC) 2021 Version 1.0, Statistics Canada and Employment and Social Development Canada
- Job Bank wages
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